Ten Guiding Principles

Our ten guiding principles are:

• make animal welfare our first consideration in seeking to provide the most appropriate attention for animals committed to our care
• ensure that all animals under our care are treated humanely and with respect
• maintain and continue to develop our professional knowledge and skills
• foster and maintain a good relationship with our clients, earning their trust, respecting their views and protecting client confidentiality
• uphold the good reputation of the veterinary profession
• ensure the integrity of veterinary certification
• foster and endeavour to maintain good relationships with our professional colleagues
• understand and comply with our legal obligations in relation to the prescription, safe-keeping and supply of veterinary medicinal products
• familiarise ourselves with and observe the relevant legislation in relation to veterinary surgeons as individual members of the profession, employers, employees and business owners
• respond promptly, fully and courteously to complaints and criticism.